- Moon currently offers three ways to pay for your order – Payment methods are Visa/Mastercard, Direct Bank Transfer or Cash on Delivery. Cash on Delivery is only available for orders less than 500 AED.
- If you are paying via Visa/Mastercard, your transaction will be processed via Zbooni and Paytabs from a link sent to you.
- The prices indicated are in United Arab Emirates Dirham AED and include all taxes and delivery in most cases. We reserve the right to modify our prices at any time.
- Once your order is placed, you will receive a confirmation email from the Moon Team.
- Delivery within Abu Dhabi and Dubai is included (additional charges apply for other areas and this is specified on each product – please note Abu Dhabi does not include Al Ain). Please contact us for shipping quotes outside of the UAE.
- Please allow 7-10 working days for delivery within the UAE.
- Orders will be delivered between Sunday and Thursday – all of our dispatch timescales do not include weekends or public holidays.
- For other delivery countries please email for a quotation.
- Moon does everything in its power to respect the above delivery times. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery. If you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your query. During this period of investigation, no reimbursement or re-delivery will take place.
- Moon Kids takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes, deviations or omissions to any information given.
- We welcome any comments, questions and communication.
- E-mail: firstname.lastname@example.org
- Telephone: +971 0555910112